Privacy Disclosures

Privacy Policy

A. Central respects your right of privacy. In order to provide you and your family with the appropriate automobile coverages and to protect the interest of the company, we must collect information about you. The protection and appropriate use of the information we gather is taken seriously. The following statement is provided to help you understand the type of information we collect, how it is used, and how we protect it. A. Central was founded on the premise of Service and Security and we apply that to all aspects of our business to better service our insureds.

Nonpublic personal information collected by A. Central

The majority of the information that we collect is obtained directly from you and your insurance agent. This information is gathered during the application process and any subsequent transactions. Such transactions may include claims, endorsement requests, telephone interviews, calls to the customer service department and inquiries via e-mail. A. Central may also obtain information about you from third parties. Examples of third parties are inspection agencies, credit agencies, independent adjusters, other insurance companies, motor vehicle departments, public records, treating physicians, law enforcement agencies, was well as industry based statistical reporting agencies. We do not currently collect any personal information about you, by using cookies (Cookies are a way to track visitors to a web site.) or any other means, when you visit our web site. The information gathered is used only to assist us in the underwriting and claims process.

Nonpublic personal financial information that A. Central discloses

We share your nonpublic personal information with third parties as permitted by law. This information is only shared for the purpose of underwriting, claims processing, and as mandated by state laws and regulations. The following are examples of who we will share your nonpublic personal information with:

• New York State Insurance Department
• Your agent
• Statistical agencies
• Rehabilitation services
• Independent medical examination companies
• Peer review companies
• Arbitration organizations
• Adjusters and appraisers
• Other insurance companies
• Those who have an insurable interest (mortgagees, lien holders)
• Our attorneys
• Investigators
• Anyone as required by subpoenas or other court required releases
• Affiliated third parties (New York Central Mutual Fire Insurance Company, Central Services Group and A. F. Stager Independent Adjusters)

This is not an exhaustive list, but it is intended to represent the types of third parties with whom we share information.

How A. Central protects and maintains nonpublic personal information

We have in place policies and procedures designed to protect your information regardless of it being in paper or electronic format. We limit our employees’ access to those who require it to perform their daily functions. We will continue to educate our staff on the importance of, and need for, confidentiality. We state in our agency agreement that agents are to protect and maintain the information that they have access to and to use same only for the business that you have with them. A. Central has also taken necessary measures to secure our computers and the information they contain.

In conclusion

Your privacy is a right and A. Central respects that right. We will use nonpublic personal information as needed to conduct our business during the time you are a customer or consumer. We will not share your nonpublic health information other than to conduct our business. We will comply with all state and federal laws and regulations that protect your right of privacy. We are privileged to have you as a customer and appreciate your business.

The choice is yours:
Nonpublic financial information opt out

In this notice, we have explained A. Central’s policy on privacy. We do not share information about you with nonaffiliated third parties other than as permitted by law. We reserve the right to share nonpublic financial information (name, address, phone number, payment history and claims history).

You have the right to opt out of any future sharing of this information. If you decide to opt out, you make the choice for all participants on your policy. By opting out, we will not share such information with nonaffiliated third parties other than those previously stated in this disclosure.

To Opt Out Call 1-866-222-2242.

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Our Site

The information contained within this site is provided for general information purposes, and is not intended to be a solicitation or an offer to sell in connection with any product or service. Additionally, it is not a complete description of all terms, conditions and exclusions applicable to the products described. Complete descriptions are available through one of our professional Independent Agents.

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Security Certification

A. Central's website (www.acentralinsurance.com) has passed the security certification requirements defined by the TruSecure Corporation.

TruSecure indicates that organizations that it has certified have addressed all the rigorous requirements for achieving and maintaining a sound information security posture. Certified customers have undergone a series of evaluations and recommendations on overall network architecture, connectivity, physical security, redundancy and disaster recovery capabilities, environmental controls, system configurations, and operational policy compliance. Once the site is officially certified, TruSecure Corporation security analysts work with the organization to continually monitor adherence to evolving essential practices.

Certified customers also have the right to display the TruSecure logo on their Internet sites and in their advertising as a testament to the fact that they have attained TruSecure certification.

Gaining certification is not attained simply by letting TruSecure Corporation technicians attempt to break into our system. Nor is it based on a one-time "snapshot" of our current technology and configurations. Instead, it requires the efforts of specialists from our Information Security, Technical Services, and Electronic Commerce areas working as a team with the TruSecure Corporation consultants. This team works closely to identify potential security threats, and then take the appropriate actions in order to minimize the perceived risks. In addition, our specialists and the TruSecure consultants strive to ensure that proper procedures are in place to keep our site protected from these perceived threats.

See http://www.trusecure.com for more information about TruSecure Corporation and their certification program and criteria.

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External Links

Our site includes links to external sites which are not maintained by A. Central Insurance Company. A. Central is not responsible for the content of external sites. The use of external links does not necessarily imply approval of the sites, nor the content thereof.

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Information Accuracy

Information within this site is considered to be accurate when posted. A. Central periodically updates the information on this site; however, we do not accept responsibility for the timeliness of the information when accessed.

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Information & Suggestions

Suggestions offered at this web site are provided as a guide. Results are not guaranteed, nor is liability assumed as to the information or safety suggestions presented. Assumptions should not be made that every acceptable safety procedure is presented.

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Copyright

A. Central Insurance Company. All rights reserved. No part of this site may be copied or reproduced without written permission from A. Central.