|
 |
Question:
The body shop is repairing my auto. Will my insurance company pay for used
or new parts?
Answer:
If the repair of the damaged part impairs the operational safety of the
auto, then we will pay to replace it with a new one. For non-safety parts,
state regulations allow replacement of damaged parts with used or
reconditioned parts as long as they are of like kind and quality. This means
that a three-year old door will not be replaced by a brand new one. You can
insist on new parts, but you will have to pay the difference in cost.
|
|
