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A. Central Customers
We are aware of the potential effects as Hurricane Earl approaches and
we share your concerns regarding safety and damages. A. Central
Customer Service is here 24/7 to assist you. Claims may be reported to
1-866-222-2242 or by contacting your agent. We do hope you remain
unaffected by the impending storm and wish to assure you we are here
and ready to serve you.
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Question:
How soon will my claim be settled?
Answer:
Insurance companies are required by law to pay all claims in a prompt and
reasonable amount of time. However, what constitutes "prompt and reasonable"
may vary from claim to claim. Claims that require special or extended
investigation may take longer to resolve. If a sever storm increases the
number of claims filed, that can slow the process as well.
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